Order Updates

All delivery dates are estimated and subject to change. Our team will keep you updated via email and endeavour to get the electric scooters into your hands as soon as possible!

Terra Order Updates

Date Shipment Status
12 September 2023
Shipment has completed production and is awaiting transport to port. It's estimated to arrive at destination port in November 2023. When our shipment leaves its home port, we will send an email update.
23 October 2023 Shipment has left its home port. It's now crossing the sea and making its way to the destination port. We will keep everyone updated on its status. 
2 November 2023 Shipment is on its way across the ocean. Making its way to the destination port. Estimated arrival is first half of November 2023.
9 November 2023 Shipment has arrived in destination port! It will undergo customs examination before it can be released to our warehouse. No release date has been given but we will keep everyone updated of its status.
14 November 2023

Shipment has completed customs examination and will be transported to the warehouse this week. A final inspection will be made by the servicing team before order fulfillment. Our next update will be your order shipping tracking number!