All delivery dates are estimated and subject to change. Our team will keep you updated via email and endeavour to get the electric scooters into your hands as soon as possible!
Pro V2 Order Updates
| Dates | Shipment Status |
| 4 April 2023 | Shipment is estimated to arrive at port in May 2023. When our shipment leaves its home port, we will send an email update. |
| 3 May 2023 |
Shipment has left home port and is on its way across the sea! This journey usually takes 4 - 6 weeks. Once it arrives at port, it will be examined by the customs office before transporting to our warehouse. |
| 18 May 2023 |
Shipment is on its way and the estimated date for arrival to destination port is 5 June 2023. Once it arrives at port, it will be inspected by the customs office before transporting to our warehouse. |
| 5 June 2023 |
Shipment has arrived at destination port and is undergoing customs examination. This process typically takes 10 - 15 business days. Once the shipment is released to our warehouse, our servicing team will give a final inspection before order fulfillment. |
| 12 June 2023 | Shipment has successfully completed customs examination and will be transported to our warehouse tomorrow. Please allow 3 to 5 business days for a final inspection before order fulfillment. |
FAQ
What if I change my mind?
We'd hate to see you go! At this pre-order stage, there will be a cancellation fee of 3%. If you would like to proceed, simply contact our team here.
Note: The cancellation fee is waived if the product is delayed 30 days after the latest stated delivery time.
What is the pre-order process?
Once the shipment leaves its home port, it will travel by sea to our shipping port. It will undergo a customs examination before transportation to our warehouse.
Our in-house fulfillment team performs a quality inspection on each vehicle before it is shipped to you. Rest assured, we'll keep you updated, so check your emails!
Need more help?
We'll be happy to assist you through our conatct page. Send us a message!